Commitment to Quality Dermatology
Rockwall Dermatology's membership in the Baylor Scott & White Quality Alliance (BSWQA) is our formal commitment to achieving better patient outcomes through practicing evidence-based and cost-effective medicine. As a member we are dedicated to the BSWQA framework tenets to "deliver the right care, at the right place, at the right time."
It's good medicine.
It's good for our patients who are seeking to find the best quality dermatology care. And in collaboration with the network of BSWQA it's good for all patients within our much larger health care system. It's effective medicine. BSWQA was recently awarded the National Committee for Quality Assurance (NCQA) Level 2 ACO accreditation status validating the efforts of the alliance to improve care and reduce cost. BSWQA is the first Accountable Care Organization (ACO) to receive Level 2 status in North Texas and the second in the state. You can learn more about the Quality Alliance here.
What can our patients expect?
Beyond better dermatology care and consequently higher value, our patients will recognize Rockwall Dermatology's high level of service and commitment to their satisfaction with the entire experience. Patients will benefit from our continuous improvement mindset. We encourage patient feedback, both anonymously and directly, and recognize it as a critical path to enhance and hone our practice. Rockwall Dermatology invests in technology that improves Doctor-Patient communication while adding convenience for our patients. Patients have 24-hrs/day 7-days/week access to their Electronic Health Records (EHR) in their Patient Portal where patients can efficiently and privately communicate with our providers as well as review diagnoses, pathology results, and read complete visit notes with encounter details. You get it all.
What can referring physicians expect?
Best-in-class patient care is achieved through a coordinated effort among health care providers and the patient. Rockwall Dermatology is the provider of choice for many North Texas physicians and health care networks requiring dermatology expertise because of our capacity to provide high quality cost-effective patient care. Those in our referral network receive the same high level of service and in a timely manner are relayed all pertinent medical information needed to advance patient care.
What's happening behind the curtain?
It's not complicated. We put the patient first. We do for patients what we would do for ourselves. We communicate well. We continually learn. And we use data and technology to improve. We operate under these core principles and we always will. It's just how we practice medicine at Rockwall Dermatology.