Coronavirus Disease 2019 (COVID-19)

Updated 05/26/2020

COVID-19 Policy

Due to the risks of Coronavirus Disease 2019 (COVID-19), Rockwall Dermatology is taking extra precautions for your safety and the safety of our staff. As a partner in your healthcare we want to share our efforts to prevent transmission of COVID-19 while continuing to care for our patient's healthcare needs.

Rockwall Dermatology is actively following the guidelines for medical offices provided by our local government, the American Academy of Dermatology, and the Centers for Disease Control and Prevention. The COVID-19 guidelines and our related policy are subject to change with the evolving situation, and the most up-to-date information for our clinic can will be found here.

Appointments

  • Online TeleHealth Appointments

    An Online Dermatologist appointment may be preferred if you are at higher-risk for severe COVID-19 illness or you want the convenience of virtual care. The CDC currently believes older adults and people with underlying medical conditions may be at higher risk for severe illness from COVID-19. Go to the CDC website here to read more about higher risk populations. Online Dermatology appointments are required if any COVID-19 risk factors apply to you.

  • In-person Appointments

    Patients without COVID-19 risk factors and who need urgent or essential care may be scheduled for an in-person appointment. Patients who have in-person appointments will be screened prior to the appointment for COVID-19 risk factors and are required to wear a mask while in the clinic. You will notice, our staff will also be wearing masks and other personal protective equipment.

    COVID-19 Risk Factors

    • IF you have a fever or symptoms of lower respiratory illness like cough or shortness of breath, OR
    • IF you have had close contact with a confirmed COVID-19 patient within 14 days of symptom onset, OR
    • IF you have traveled to or from affected geographical areas according to CDC (overseas, high risk areas in the US, or on a cruise ship) within 14 days of symptom onset,

    Call us to cancel or re-schedule your in-person appointment or to schedule a TeleHealth appointment if any of these risk factors apply to you.

Social Distancing

In an effort to promote social distancing, we ask that any patient scheduled for an in-person visit come to their appointment alone if possible or with only one essential caregiver. All non-essential guests will be instructed to wait outside the clinic. All intake forms must be completed prior to the appointment and patients must arrive on time to avoid rescheduling.

Screen and Clean

Our staff is instructed to recognize symptoms in themselves and others and will regularly screen for COVID-19. In the clinic we are continuing to practice universal precautions and we have implemented additional medical grade disinfecting measures in our waiting and common areas.

Clinic Hours

The clinic remains open to patients scheduled for in-person visits only, so if you need to speak with us please call us at 469-377-1700 during normal business hours send us a message in the form. See clinic hours here. The products we offer in our clinic can be purchased at https://rockderm.store and shipped to you.

Thank You

On behalf of the entire Rockwall Dermatology team, I thank you for being our loyal patient and for the opportunity to be part of your healthcare team. Your best interest will continue to be our primary goal while we focus on your health and safety and the health and safety of our community. Take care and be safe!

Sincerely,
Dr. Jessica Saucier MD, FAAD

Rockwall Dermatology

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